Refund Policy
Last updated: 12/30/2024
30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee on all new subscriptions. If you're not satisfied with our service within the first 30 days, you can request a full refund of your subscription fee.
Eligibility for Refunds
- Request must be made within 30 days of initial subscription
- Applicable only to first-time subscribers
- Account must be in good standing
- Refund applies to subscription fees only
How to Request a Refund
To request a refund:
- Contact our customer support team
- Provide your account details
- Explain your reason for requesting a refund
- Choose your preferred refund method
Processing Time
Refunds are typically processed within 5-10 business days. The time it takes for the refund to appear in your account may vary depending on your payment method and financial institution.
Exceptions
Refunds may not be available in the following cases:
- After the 30-day period has expired
- For recurring subscription renewals
- If there's evidence of fraud or abuse
- For accounts that have violated our Terms of Service
Cancellation Policy
You can cancel your subscription at any time. However, cancellation does not automatically qualify for a refund outside the 30-day money-back guarantee period.
Contact Us
If you have any questions about our refund policy or need to request a refund, please contact us at:
Email: [email protected]
Phone: +1 (341) 202-0443